SafeHaven SMS Consent & Notifications Policy

Who Sends These Messages

SafeHaven is a personal accountability app. Users of the app can add a trusted “accountability contact” (a friend, family member, or guardian) who receives SMS text alerts related to that user’s account.

How Consent Is Collected

Accountability contacts are added directly inside the SafeHaven app by the account holder. Before a contact’s phone number is submitted, the account holder must check a consent confirmation reading:

“I have this person’s permission to text them SafeHaven alerts”

By checking this box, the account holder confirms they have obtained the accountability contact’s permission to receive SMS messages from SafeHaven on their behalf. Any accountability contact may opt out of future messages at any time using the instructions below, regardless of how they were originally added.

What Messages Are Sent

Accountability contacts may receive SMS alerts including:

• Blocked content attempt: “SafeHaven alert: [Name] just tried to access a blocked site (gambling).”
• Protection disabled: “SafeHaven alert: [Name]’s content filtering protection was just turned off.”
• App removed from device: “SafeHaven alert: SafeHaven was removed from [Name]’s device.”

These are transactional/account-notification messages only. SafeHaven does not send marketing or promotional SMS messages.

Message Frequency

Message frequency varies based on account activity and cannot be predicted in advance.

Message & Data Rates

Message and data rates may apply, depending on your mobile carrier and plan.

How to Opt Out

Reply STOP to any SafeHaven message at any time to stop receiving future messages. You may also contact us at [support email] to request removal.

Help

Reply HELP to any SafeHaven message for assistance, or contact us at [support email].

Contact Us

[Your Company / Legal Entity Name]
[Support email]
[Business address, if required]